Policies

PAYMENTS

All payments are final. If you decide to cancel your order this must be done prior to order being shipped.

We accept payments via:

Paypal, clearpay - 4 monthly installments, visa, visa elecron, mastercard, maestro, china union pay, jcb, amex, discover, cartes bancaires & diners.

RETURNS, EXCHANGES & REFUNDS

There is no returns, exchanges or refunds on anything that is custom made i.e. press ons.

If you have ordered any goods from the nail supplies store or extras area and they are faulty, we are more than happy to discuss a possible solution.

We will require photographic evidence of any faulty products or goods, we will accept faulty good as long as we are notified within 2 days of recieving your order.

SHIPPING

All orders are sent out via royal mail.

Delivery options are available:

1st class -

Orders from 1p - £79.99 = £4.29

2nd class -

Orders from 1p - £79.99 = £4

Next day -

Order from 1p - £79.99 = £7

Order over £80 = Free Delivery

International Shipping -

Orders from 1p - £120 = £35

Orders over £120.01 = Free Delivery

Orders are dispatched Monday - Friday excluding weekends & bank holidays.

Orders recieved before 11am will usually be dispatched on that day if selected next day delivery. 

Orders after 11am are dispatched within 1 - 2 working days.

Any orders recieved Saturday, Sunday or bank hoildays will be dispatched the following working day.

All orders beside press ons will be process as soon as order has been made.

Press ons can take 1-3weeks to be made or sometimes sooner, depending on how busy we are. As soon as your order is complete you will recieve an email and your order will be sent out the following day. The delivery option you selected will then be used. Please understand any press on orders that are made and next day delivery is selected, this will only be applied soon as press ons have been created.